DEVERA LABS is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data in compliance with applicable laws.
We collect information you provide directly, such as name, email, phone, and company details when submitting contact forms, requesting quotes, or communicating with us. We also collect technical data automatically when you use our website, including IP address, browser type, device information, cookies, and usage patterns.
We use your information to deliver, maintain, and improve our services; respond to inquiries and project requests; communicate important updates, technical notices, and service messages; share relevant information about our services, products, and events; and monitor and analyze usage trends and service performance.
We do not sell, trade, or rent your personal data. We may share information with trusted service providers supporting our operations, who are bound to confidentiality, and legal authorities when required by law or to protect our rights. We ensure that any third-party access complies with strict privacy and security standards.
We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction, including encryption and secure servers, regular security assessments, and controlled access to sensitive information. Please note that no method of electronic transmission or storage is completely secure.
You have the right to access, correct, update, or delete your personal information and opt out of promotional communications. To exercise your rights, contact us at contact@devera-labs.com.
We use cookies and similar technologies to enhance website functionality, analyze usage, and improve your experience. You can manage your cookie preferences through your browser settings.
Contact, quotation, and prospect records are retained for up to 24 months after the last interaction. Customer, project, order, support, contract, invoice, payment, accounting, and tax records are retained for the contractual period and then for the statutory period required under Tunisian law, generally up to 10 years for accounting and supporting records. Security and technical logs are normally retained for up to 13 months unless a longer period is required to investigate an incident, establish legal claims, or comply with law. Data is deleted or anonymized earlier when no longer necessary and no legal obligation requires retention.
Your data may be processed in countries outside your residence. DEVERA LABS ensures appropriate safeguards are in place for such transfers in compliance with applicable law.
Even after a project is completed, we may retain limited data for auditing, legal, or operational purposes, unless you request deletion.
For questions about this Privacy Policy or your data, contact: Email: contact@devera-labs.com. Contact Page: https://devera-labs.com/en/contact